- Varied and rewarding opportunity
- Professional Development and Supervision provided
- Flexible working arrangements
AccessEAP partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned, Profit for Purpose Employee Assistance Program (EAP) provider our success is based on understanding the unique needs of clients and tailoring services to support and prevent mental health issues in the workplace. Due to continued growth we need a passionate and committed clinical professional to help ensure the provision of best practice counselling and ancillary services that meet or exceed customer and client expectations
Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues. You will provide a range of clinical services including: Face to Face, telephone and emergency counselling, mediation, manager support, critical incident response, EAP briefings and webinars. Additionally, you will work with the broader team to provide other services such as coaching, reflective supervision and leadership training.
With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your impartial and insightful thinking capabilities and solid understanding of organisational and individual factors impacting on people performance. You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance priorities.
Your key skills will include your rapport building, analysis, judgment and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. AccessEAP takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.
For more information call David Williams on 0414551795 or to apply send your resume to dwilliams@kurtispaige.com.au
- Varied and rewarding opportunity
- Professional Development and Supervision provided
- Flexible working arrangements
AccessEAP partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned, Profit for Purpose Employee Assistance Program (EAP) provider our success is based on understanding the unique needs of clients and tailoring services to support and prevent mental health issues in the workplace. Due to continued growth we need a passionate and committed clinical professional to help ensure the provision of best practice counselling and ancillary services that meet or exceed customer and client expectations
Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues. You will provide a range of clinical services including: Face to Face, telephone and emergency counselling, mediation, manager support, critical incident response, EAP briefings and webinars. Additionally, you will work with the broader team to provide other services such as coaching, reflective supervision and leadership training.
With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your impartial and insightful thinking capabilities and solid understanding of organisational and individual factors impacting on people performance. You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance priorities.
Your key skills will include your rapport building, analysis, judgment and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. AccessEAP takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.
For more information call David Williams on 0414551795 or to apply send your resume to dwilliams@kurtispaige.com.au
One of the things we’ve found ourselves talking about a lot more recently is positive wellbeing and wellness. We’re actively sharing the things that bring us joy – and for us, that means lots of sharing photos of pets, wellbeing tactics that we’ve found valuable and our old or new creative hobbies.
We are all looking for new ways to not only genuinely support our people but to help them to thrive. We're turning our spotlight to looking outside the box to different ways to positively approach wellbeing. We’re talking about the positive power of creativity and the creative process! We've created tools on fostering creativity for thriving teams as well as a Postcard on Creativity for Wellbeing. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.
The above postcard can be found in COVID-19 Support under AccessEAP Wellbeing Postcards in the Employer and Employee Login Areas.
Encouraging creativity has a number of beneficial effects on employees that can drive positive change in workplaces. If you have any questions or require support on how to approach this, reach out to us here at AccessEAP on 1800 818 728. As always, our people are here to help support you and your people be their best in life and work.
At the heart of what we do at AccessEAP is caring for others’ wellbeing – particularly their emotional health. For all of us directly affected by the lockdowns around Australia – and that’s now most of us – our emotional wellbeing is probably being tested. For example, many of us are missing physical touch – when was the last time you hugged a friend? I miss the regular face-to-face catch-ups with friends and family that, up until COVID, was a very regular part of my life. And most of us are now regularly seeing our work colleagues on a computer screen, rather than in person.
R U OK? Day on Thursday 9th September is a very timely reminder of the vital importance of checking in with each other – especially in these times of separation. R U OK? Day was founded by Gavin Larkin as a response to the suicide of his father. Gavin was determined to try to help others. He championed the fact that a conversation, starting with “are you OK?” can change a life – perhaps save a life. Out of that was born an extraordinary Australian organisation whose mission is to inspire and empower people to meaningfully connect with those in their world and lend support when they are struggling.
R U OK? Day creates an opportunity for us all to start a dialogue about mental health, to create an environment of acceptance, and to normalise asking for help. At work, Managers play a vital role in the culture of their workplaces. The most direct way to encourage discussion is through talking and encouraging others to talk, especially about what might be uncomfortable topics for some – such as their mental health. This is particularly relevant during these times of lockdown when it is hard for everyone and where we may feel fatigued and unsure of how we can help others. Leaders can empower their employees and facilitate a culture where it is normal to talk about how you feel and for others to actively listen without trying to ‘fix’ anyone. R U OK? Day is an opportunity to discuss the importance of learning the steps and skills on how to have the conversation. Lots of great guidance can be found on their website.
Our emotions are our friends. They tell us how our inner world is going. Learning to listen patiently to our emotions, to hear what they are telling us, and then acting in a way that adds to our wellbeing, is a skill learnt over the course of a lifetime. Talking with others about how we feel can help clarify what we need to do to take good care of ourselves. Having someone ask you, genuinely, “are you OK?” and then them waiting quietly for what you have to say, might be the difference between you feeling confused and lonely or feeling there is hope and a way forward. When we as leaders are experiencing similar challenges as our employees and also feel responsible for our employees’ wellbeing, it is important to remind yourself that checking in and connecting with others is just as valuable and powerful for yourself. It’s okay to not have all the answers and to reach out for support when you need it.
The theme for this year's Mental Health Month is Tune In.
- Tune in to yourself – What can you sense right now? What can you feel?
- Tune in to others – What might people around you be feeling? How can we connect?
- Tune in to your communities – What is happening that you can be part of, or that you can help others be part of?
- Tune in to stigma – How do attitudes and understandings of mental health and wellbeing impact on people’s ability to live the lives they want? How can we help?
See more information here.
This awareness month encourages all of us to think about our mental health and wellbeing, regardless of whether we may have a lived experience of mental illness or not. This month also gives us the opportunity to understand the importance of mental health in our everyday lives and encourages help-seeking behaviours when needed.
Depending on your location, Mental Health Awareness may be marked by a day, week or month. Mental Health Day, 10th October is also a worthwhile day to recognise within Mental Health Month. Some great resources can be found on their website.
For more information on Mental Health Month or to arrange a Mental Health Awareness Training, please speak to your Relationship Manager.
To arrange an appointment, contact us on 1800 818 728.
#WomensHealthWeek 6-10 September 2021
With the stress COVID has placed on everyone's lives, it’s now more important than ever to look after your overall health and wellbeing. This September, Women’s Health Week will be a great reminder to take time out to check in on your health and to keep making positive changes that can last a lifetime.
For more information and free resources visit the Jean Hailes' Women's Health Week Website. It's time to put your health first.
With so many competing demands and expectations, the struggle to keep up with both work and home commitments can be extremely stressful. When stress persists to a point that a person feels they aren’t coping, it can affect the functioning of their day-to-day life as well as their overall wellbeing. The stressors of too much ‘juggling’ together with trying to do things well and be ‘good’ at everything is impacting on women and their ability to sleep, think clearly and make decisions.
For more information about Women's Health and Wellbeing contact your Relationship Manager who can go through our Women's Wellbeing Training and Webinar options.
It’s really timely that we are coming up to a series of wellbeing and wellness events. Women’s Health Week is at the start of September, along with R U OK? Day and then into October for the various states and territories’ Mental Health Week or Month. We can all do with a little bit of extra wellbeing support right now! What we’re hearing is a general sense of people doing their best to get by – and that’s the best any of us can do! What we’re really encouraged by is many of us have made R U OK? an everyday thing through the pandemic.
When we talk about Women’s Health Week, we often focus on prioritising and making time to look after ourselves. In a pandemic, this can be difficult as there are often many demands on parents, employees and caregivers (and these are just some of the roles that women play). Right now, parents of Year 12 students are experiencing the stressful trial exam period in the lead up to their final exams and the end of 13 years of schooling. These are emotional milestones and are being experienced under very difficult conditions for students across Australia and New Zealand.
The pandemic has highlighted to many people the need for everyone to maintain their wellbeing and connect with others. We're turning our spotlight to building on R U OK? Day in ways that support wellbeing for all of your people. We've created tools to help keep the R U OK momentum going as well as added a postcard to the new Parents tile in the Employer Login Area. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.
Reach out to us here at AccessEAP on 1800 818 728. As always, our people are here to help support you and your people be their best in life and work.
The ever-changing situation we face as leaders, be it lockdowns, a lack of clear timelines or increased restrictions, impacts all of us. We often talk about great leaders being forged, a process of transformation which hardens and strengthens. Is this a leadership approach that holds true anymore? What do our people and teams need? A leader who gets stronger and harder through the ongoing pressures of the pandemic? Or a leader who embraces their own humanity and acknowledges that it’s ok not to be ok and ask questions and listens to help find a way forward together?
Throughout the pandemic, we have often found that if there is one thing we need to get right, it’s communication. Clear is kind, concise is kind. Clear, simple messages are often more appreciated as there is enough complexity and uncertainty in people’s lives. Mixed or conflicting messages can cause confusion through to distrust.
We've created Personal and Leader Tools that reinforce the importance of knowing your people and how they like to receive information and being clear and concise with messaging. The Leader Tool focuses on making sure you continue to be brave and have the important conversations that need to be had. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.
Depending on the type of work we do, we may be spending 50-70% of our time in conversation with colleagues, customers, stakeholders and suppliers. It’s easy to forget what we know is best practice when we are stressed, anxious or tired. Reach out to us here at AccessEAP on 1800 818 728. As always, our people are here to help support you and your people be their best in life and work.
At AccessEAP we're here to make it easier for you and your people to access support. Along with our website and AccessMyEAP App, we post frequently on our AccessEAP LinkedIn Page. We will keep posting so you can have resources to share on your organisation's LinkedIn or intranet.
Follow us for tips on keeping mentally healthy, supporting your people, self-care and more. You may even see some AccessEAP pets who are a part of the AccessEAP extended family!
Follow the AccessEAP LinkedIn Page here.
I want to start by acknowledging the effect of the lockdowns and increased restrictions on us all. AccessEAP are here to support you and help you face each challenge. This month we are focusing on Constructive Conversations because we know that communication and connection are so very important for our overall wellbeing.
Conflict happens in the most harmonious of working environments. I think we have a great culture at AccessEAP, but conflict still occurs. So it’s not about avoiding conflict, which can create an ‘elephant in the room’ situation - it’s about enabling it to happen in a constructive way. One of my favourite authors, Patrick Lencioni, talks about fear of conflict in The Five Dysfunctions of a Team. Great relationships require “productive conflict in order to grow”1. By engaging in productive conflict at AccessEAP, it helps the Executive Leadership Team discuss and resolve issues more competently without any resentful feelings.
Psychological Safety is something we aim for at AccessEAP. The Center for Creative Leadership defines it as “the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.” As a leader, I aim to nurture an understanding we are here not just to be responsible for our roles but to contribute without fear in a way that gives voice to our care about the organisation, the work we do, and our own and others’ wellbeing. It’s about speaking up. I think of teachers who say when inviting questions, “there’s no such thing as a silly question.” That’s creating psychological safety.
When I am in a conversation where conflict might occur or is occurring, I remember the importance of creating safety. I listen carefully to what undercurrents are happening – I try to hear who is feeling hurt, or unheard, angry or scared. Is there someone who hasn’t voiced their opinion yet and they need some encouragement? As a Leader, I encourage those I work with to respectfully and truthfully say what is going on for them to help avoid misunderstandings.
If something that happened in the past needs addressing, the Center for Creative Leadership has a model for structuring a constructive conversation.
Learn how a conversation can change a life
Thursday, 9th September is R U OK? Day and AccessEAP would like to support you and your people to feel confident asking “R U OK?”. 2021 has had its challenges, and this year we are focused on helping people have these conversations and feel confident to respond if someone says they are not OK.
A common theme for many people this year has been isolation. It’s unfortunate that one of our best weapons against COVID-19 is something that can negatively impact on mental health and wellbeing. This year we would encourage you to consider the benefits of bringing people together for R U OK? Day. Examples could include our virtual group training session, a virtual morning tea or a lunch and learn session using our Webinar.
A conversation could change a life
Thursday, 9th September is R U OK? Day and AccessEAP would like to support you and your people to feel confident asking “R U OK?”. The last year has been a challenging year for everyone, and this September we are focused on helping people have these conversations and feel confident to respond if someone says they are not OK.
A common theme for many people this year has been isolation. It’s unfortunate that one of our best weapons against COVID-19 is something that can negatively impact on mental health and wellbeing. This year we would encourage you to consider the benefits of bringing people together for R U OK? Day. Examples could include our virtual group training session, a virtual morning tea or a lunch and learn session using our Webinar.
- Help make a difference every day
- Flexible Working arrangements
- Not for Profit Salary Packaging options
At AccessEAP our mission is to create thriving workplaces. We partner with each customer to promote, positive organisational behaviour, enhance employee wellbeing, improve workplace productivity and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. We have an opportunity for a passionate, motivated and adaptable individual to help achieve our goals and continue our ambitious journey.
Your role will be to provide effective administrative and operational support related to the delivery of services and successful operations of AccessEAP. You will work closely with the Customer Experience Team, Client Services, Clinical and Finance teams, providing support and guidance to ensure the effective delivery of services to customers and clients.
Your track record of success will reflect your strong planning, organising and interpersonal skills, and high attention to detail. Critical thinking and problem-solving skills are a must, with demonstrated ability to collaborate with a variety of stakeholders to find solutions and to drive continuous process improvement.
Most importantly you will enjoy working in a team environment that is driven by the values of Respect, Collaboration, Integrity, Curiosity and Accomplishment. At AccessEAP you will be working in an environment that genuinely cares about the wellbeing of all employees.
To apply send your resume to dwilliams@kurtispaige.com.au or call David Williams on 0414 551 795 for more information.
Right now, the last thing any of us need is information overload to add to our stress. So with that in mind, we’ve created a new short Webinar, Practising self-care during the pandemic as well as highlighted some recommended tools.
Whether you're currently in a lockdown, have loved ones in lockdown or need to prioritise your self-care during this pandemic, please watch the webinar and download our top recommended tools. You can continue to access these resources at any time. For access to our complete range of resources please visit the Employee and Employer Login Areas.
Recommended Tools
