Our Clinical team designed and delivered a bespoke onsite training session, shaped by insights from the organisation’s HR manager and our Relationship Manager. Alongside the group session, we made individual counselling available onsite, so staff could talk through their own challenges privately.
The individual sessions gave staff space to discuss the topics HR had raised, as well as other concerns affecting them. Despite the emotionally demanding subject matter, staff found the sessions a positive experience, and awareness and use of the EAP increased. Word spread between colleagues, and further sessions followed at other sites, with insights from the first session helping the clinician tailor ongoing support efficiently.
If a traumatic event has impacted your team, AccessEAP’s Critical Incident Response service provides urgent support. Our clinicians are available 24/7 to help your employees recover.