Drawing on our experience in the health sector, we worked with hospital representatives to shape the approach. We recommended weekly scheduled onsite counselling, delivered by a clinician with extensive experience supporting hospital staff.
The clinician tailored their approach to the realities of healthcare work, supporting staff with trauma and burnout and encouraging self care. To make booking easier for time poor staff, we introduced a confidential QR code booking system.
The onsite service was well used, helped by the simple booking process and by staff and managers sharing their positive experiences with colleagues. For some, it was the first time they had accessed mental health support.
The service has since been extended across all hospitals in the district, with booking data and our own research continuing to shape the support.
Talk to our team about support designed around your workforce.
If a traumatic event has impacted your team, AccessEAP’s Critical Incident Response service provides urgent support. Our clinicians are available 24/7 to help your employees recover.
