The result of the Marriage Equality Survey will soon be known and regardless of the outcome it may be a stressful time for some people in our workplaces and communities. At AccessEAP we encourage a culture of respect, diversity and inclusion. This can be a great deal more complicated than it sounds. In order to respect another's belief system or point of view there generally has to be a level of understanding and knowledge and/or a willingness to to seek understanding. This process can take time and individuals experiencing distress may benefit from using their EAP. Sessions are confidential and may be organised at a suitable location and time.
It’s important to support anyone who is experiencing distress and, if possible, help them avoid difficult and confronting situations. A standard response for your employees when dealing with the public may be beneficial. Be aware that everyone will respond differently and everyone’s needs will be different, initially and over time. Being prepared to actively provide support for people will enhance and promote their personal coping strategies and resilience. Here are some ways to promote a supportive environment:
- If needed, allow additional time at home to spend time with family and friends.
- It’s particularly important for Managers to reinforce or establish an open door policy that allows employees to seek the appropriate care when needed.
- Create an environment that allows people to talk amongst themselves about the correct information and their feelings. Openly sharing with others has been known to promote personal recovery. There is also comfort in a shared community supporting one another.
- Be mindful and respectful of individual needs. Some people may feel uncomfortable about sharing their feelings and concerns. Remember that there is no right or wrong way to feel.
- Encourage people to communicate their needs, rather than assume you know what their needs may be.
- Maintain communication if an employee or student is away for any length of time.
Employees can Make an Appointment or Email a Counsellor using this website or our EAP In Focus App. In addition, our Manager Support Hotline can assist Managers with how to manage employee’s reactions and how to help their teams find the best way to move forward as soon as possible. Please contact us on 1800 818 728 or speak with your Relationship Manager.