Conversation

As a manager, you are in a unique position to promote positive mental health at work. Given the prevalence of mental health issues, it is likely that at any given time someone in your team will either be experiencing symptoms or vulnerable to developing symptoms. A major source of stress for employees with mental health issues at work is fear of judgement, due to the stigma which still exists around mental health. Here are some tips to assist you with creating a safe and healthy environment for all of your employees:

  1. Have a Conversation: If you notice behaviour in the workplace which concerns you, initiate a private, confidential, and supportive discussion.. Create a comfortable space where they will be able to have an honest conversation.
  2. Respect Privacy: Ensure that any information an employee shares with you about mental health symptoms is not disclosed without their consent, unless there is a safety risk to the employee or someone else. It's important for the employee to decide what is said about their absence.
  3. Make a Plan: If an employee discloses that they are experiencing mental health symptoms, consider what supports they have in place, and what should be done if you are worried about them. Involve them in the plan.
  4. Make Adjustments: If someone is experiencing mental health symptoms, don’t assume that they shouldn’t be at work. Work provides purpose, meaning and a sense of achievement. Slightly adjust their tasks or working hours to help them remain at work.
  5. Use Non-judgemental Language: If someone feels judged about their mental health, this may stop them from getting help, so try and keep your language supportive and positive.
  6. Focus on Strengths: Recognise your team members for what they contribute and the strengths they bring to their role at work.so they know their productivity is valued. 
  7. Stay Calm: Occasionally you may find yourself dealing with a crisis or heightened emotion when an employee is experiencing mental health symptoms. Lower your voice, listen and stay calm.
  8. Consider Everyone: Be aware that the wellbeing of all team members can be affected if someone in the team is struggling. Make sure you are aware of the impact and offer support to everyone.
  9. Inform Yourself: Find out more about mental health symptoms. If you’re unsure about something, ask questions and consider arranging an awareness session for yourself and/or your team.
  10. Nominate an EAP Ambassador: Identify someone in your team who can have a peer-to-peer conversation with colleagues about mental health issues and encourage people to seek help.

For further guidance call our Manager Support Hotline on 1800 818 728