Our Services

AccessEAP provides mental health and wellbeing support across your business. We service locations near and far, with our network of experts across Australia and through our global partnership. From major organisational changes, to building a thriving workplace, to supporting employees from onboarding to retirement – AccessEAP can provide support every step of the journey for every aspect of you business.

EAP Counselling

EAP counselling is versatile and can help individuals in many ways. Whether for career support, managing finances, or relationship challenges, confidential discussions with an expert can be beneficial. It’s a short-term, solution based approach, with referrals to long-term support if necessary.

How it Works

The number of employee sessions and coverage for their immediate family depends on your organisation’s agreement with AccessEAP. Please note that we do not provide counselling services for children under the age of eleven.

Employees can also use EAP Counselling entitlement for coaching on personal goals. We also provide after hours and emergency support between 6pm and 8am seven days a week, including public holidays.

Through our large Australian and International EAP network, our experienced professionals support a wide range of issues, including those listed below. This list is not exhaustive, please contact us to discuss your specific needs..

  • Personal issues
  • Work / life effectiveness
  • Improving relationships
  • Interpersonal conflict
  • Working relationships
  • Life goals
  • Gambling and addiction
  • Trauma, grief and loss
  • Depression and anxiety
  • Aboriginal and Torres Strait Islander support
  • Financial and legal concerns
  • Positive parenting
  • Communication skills
  • LGBTQIA+ support
  • Drug, alcohol and substance abuse

EAP Counselling Accessibility 

Face-to-Face Counselling

The preferred mode of counselling where a therapeutic relationship between a counsellor and client is most easily established. EAP counselling usually occurs in the counsellor’s professional office, in a location convenient to work or home. Couples and family counselling is also available and can be requested when booking appointment.

 
Virtual Counselling
 
Counselling can be offered over the phone for an emergency or as an alternative to face-to-face counselling if video virtual is more preferred.  Telephone counselling can be accessed from all locations using our 1800 telephone number.
 

If we are your EAP provider and you need are seeking counselling

Critical Incident Response

Employer needing urgent support?

If a traumatic event has impacted your team, AccessEAP’s Critical Incident Response
service provides urgent support. Our clinicians are available 24/7 to help your employees recover.